One-on-One Assistance

Whether you are having troubles with technology, need job search support, have a question on your library account or are just looking for your next read, our friendly and knowledgeable West Fargo Public Library staff are available during business hours to help you answer your questions. Visit the service desk at the library, call us at 701-515-5200 or shoot us an email using this contact form to get in touch. We are happy to help!

Some topics, like genealogy (family history), technology, and job services, have dedicated team members available to help at specific times. Learn more about Reference Services, Technology Tutoring, and Job Service ND onsite services below.

Technology Tutors

The West Fargo Public Library offers technology coaching by 30-minute appointment on Tuesdays from 3 - 6 p.m. Our volunteer technology tutors are available to assist with topics such as basic computer, tablet, eReader, or smartphone skills; basic internet and browser skills; setting up email or social media accounts; learning how to use apps and websites; and streaming and downloading digital media like ebooks, audiobooks, and magazines. Want to try troubleshooting on your own? Check out our Frequently Asked Questions in our Technology Coach Guide. Still need help? Make an appointment. 

Reference Services

The West Fargo Public Library team is happy to help with your reference needs at the service desk as library traffic allows. If you need in-depth one-on-one assistance with genealogy, pulling resources, or other more time-consuming tasks, consider filling out our Online Reference Help Form. A team member will get back to you as soon as they can. 

Reader's Advisory

Not sure what to read next? Our reference staff are happy to help you find the perfect read. Fill out our Online Reader's Advisory Form  and library staff will get back to you as soon as we are able. You can also explore book lists curated by library staff and other resources on your own on our Reading Recommendations page.  

Community Resource Walk-in Help

Staff from Job Service North Dakota and Community Options, Inc. are available at the West Fargo Public Library from 1 to 3 p.m. on the second Wednesday of each month

Job Service ND staff offer job-seeking assistance, veteran services, information on training programs, resume-building assistance, limited unemployment insurance assistance, and migrant and seasonal farmworker services. 

Community Options staff offer a range of services dedicated to enhancing the lives of individuals through personalized support. This support is focused on promoting individual choice, dignity, and respect across various aspects of life, such as meaningful employment, housing, relationships, and community involvement.

Family History Research Assistance

The West Fargo Public Library team is available to help you get started with your genealogy project as library traffic allows. For in-depth assistance or more time-consuming requests, please fill out our Online Reference Help Form. The West Fargo Public Library offers other programs and events about genealogy. Check our Event Calendar for updates on additional programs. View genealogy webinars and recordings of past programs on YouTube. If you have additional questions on genealogy or archives in the area, please visit our Genealogy Resources page.